Refund policy

Pen Paper Threads Refund Policy
Effective Date: 01/01/2025

Refund Eligibility

• Items must be returned within 30 days of receipt.
• Products must be unused and in their original condition.

Non-Refundable Items

• Customized products or "Bookish Blind Dates."
• Shipping costs are non-refundable.

Process for Refunds

1. Contact us at penpaperthreads@gmail.com to initiate a return.
2. Once your return is received and inspected, we will process your refund within 5-7 business days.
3. Refunds will be issued to your original payment method.

Exchanges

We do not offer exchanges due to the unique nature of our products.

Contact Us

For questions about refunds or returns, email us at penpaperthreads@gmail.com.